PLAINREADS — COMMUNICATION PLAN
Guide: https://plainreads.com/blog/communication-plan-template

Create one row for each audience and communication need. Share the plan with
the people responsible for sending and receiving the information.

ROW FIELDS
Audience:
Decision or action needed:
Message or information:
Channel:
Timing or trigger:
Sender:
Source of truth:
Response or escalation route:
Agreed response window, when a response is required:

FICTIONAL SHARED-SUPPORT-GUIDE EXAMPLE
Audience: Writers.
Action: Coordinate unfinished sections and blockers.
Message: Current commitments, questions, and changed wording.
Channel: Shared project note.
Trigger: Each Tuesday.
Sender: Jo.
Source of truth: Current shared guide draft and project note.
Response: Writers correct their own commitments and identify blocked inputs.

Audience: Approver, Avery.
Action: Approve wording or identify required changes.
Message: Decision requested, relevant passages, and agreed review date.
Channel: Direct review request linking to the shared draft.
Trigger: Draft is ready for policy review.
Sender: Jo.
Source of truth: Shared draft and recorded approval.
Response: Record approval or changes; confirm timing if the window cannot work.

Audience: Support colleagues.
Action: Use the current approved support guide.
Message: What changed, where the current version lives, and where questions go.
Channel: Existing team announcement channel.
Trigger: Approved guide is published.
Sender: Avery.
Source of truth: Published guide.
Response: Route errors or questions to the named maintenance owner.

DECISION REQUEST SCRIPT
Please review the linked section and confirm approval or required changes by
our agreed review time. If that window is not feasible, please tell me so we
can agree on the effect on delivery.

ESCALATION SCRIPT
The required decision is still open. This blocks the next step. Here are the
available options and their consequences. Please confirm who will decide and
when; I will update the people affected after the decision.

CHECK AFTER THE FIRST CYCLE
Did recipients know what action was required?
Was the message sent at a useful time? Was the source current and accessible?
Which messages can stop? Which missing decision needs a clearer route?

This is an original fictional example, not a universal communication standard.